Question 1

What is your shipping policy for cigars?

Accepted Answer

We offer flat-rate shipping options within the United States, and free shipping on orders over a $100. We ship all our cigars as soon as possible to ensure freshness and quality during transport.

Question 2

Do you offer international shipping for cigars?

Accepted Answer

At this time, we only ship within the United States due to various international tobacco regulations.

Question 3

Can I return cigars if I am not satisfied with my purchase?

Accepted Answer

Unfortunately, we cannot accept returns on cigars due to their perishable nature. However, if your cigars arrive damaged or defective, please contact us and we will work with you to resolve the issue.

Question 4

How do I store my cigars to maintain their quality?

Accepted Answer

We recommend storing your cigars in a humidor to maintain their freshness and quality. Our online store also offers a variety of high-quality humidors and cigar storage solutions.

Question 5

What types of payment do you accept for cigar purchases?

Accepted Answer

We are ONLY accepting PayPal payments at the moment. Very soon we will accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

FAQ

Frequently asked questions

What is your shipping policy for cigars?

Do you offer international shipping for cigars?

Can I return cigars if I am not satisfied with my purchase?

How do I store my cigars to maintain their quality?

What types of payment do you accept for cigar purchases?